Amber is 36 years old, she is a single mum raising three children and she works part time as a mental health support worker in a residential setting. By choice Amber works during the day while her children are at school and is home by three. Amber had not engaged in any study since secondary school. She had not enjoyed secondary school and was of the view that knowledge learnt in life and on the job was more valuable than what she termed 'book knowledge'. During our conversation she explained that she was 'nervous about putting herself out there' and revealed that she lacked confidence in her ability to learn in a classroom setting. She explained that she knew she could learn because she had taught herself significant computer skills but that she felt she worked at a much slower pace than others, that she was easily distracted and consequently got behind and became confused. Amber wanted to know the following;
Amber’s questions | My Response |
Could she start the course immediately? | I explained that she could not as she had missed the first term and consequently missed key information that would set her up for the year. |
Could she do it online in her own time and from her own home? | I explained that she could not as the course wasn’t currently online. |
Could she access resources online? | I explained that she could independently access resources but that I hadn’t stored specific resources anywhere for her to access. |
Could she leave at 2.30 in order to be home by three for her children? | I explained that she could if she needed to but that she would miss key material between 2.30 and 3pm and would need to either follow up with me to catch up on this or access it from peers. |
Did I provide any additional support? | I explained that I ran tutorials between 3pm and 5pm after class but I acknowledged that this would be a problem for her since she had to be home for children. I explained that I had an open door policy but that I taught three days a week and was often in meetings. I explained that emailing me questions was the best option but that I wouldn’t always respond to these immediately. |
How would I cater to her learning needs and to her learning style? | I explained that I was a creative teacher and made a conscious effort to cater to the learning needs and styles of all my students in teaching and assessment strategies but that because there was a range of learning needs and styles to cater to, I wasn’t able to cater specifically to hers all the time. |
Since she had to come to class would there be plenty of opportunity for social interaction? | I explained that because the course was fulltime taught in one contact day per week, the contact day tended to be very busy. Consequently social interaction opportunities were typically limited to lunch times, group project work where students gathered out of class time and end of term celebrations.
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Amber was articulate and her clarity about her needs made me realise how much more I could be doing to provide a flexible learning environment for students!
The Flexways site which is recommended reading from our flexible learning course provides an excellent, succinct and clear overview of flexible learning. I strongly recommend reading this. It is a great starting point.
Cheers For Now
Jenny